What We Collect and Why We Collect It
When you register, we collect your name, email address, phone number and the details you submit to verify your account. When you deposit through bKash, Nagad or Rocket, we log the transaction reference, amount and timestamp — we do not store your mobile wallet PIN or
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full payment credentials on our servers. We collect device and session data, including your IP address and browser type, to keep your account secure and detect unusual activity. If you contact our support team, that conversation is stored so we can follow up accurately. We use
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this data to operate your account, process withdrawals, respond to account queries and meet obligations that apply in eligible jurisdictions. We do not sell your personal data to advertisers or unrelated third parties. We may share data with payment processors — such as the rails that
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handle bKash, Nagad and Rocket transactions — strictly to complete your payment. Retention periods follow applicable legal requirements in the regions where we operate; when data is no longer needed for these purposes, we delete or anonymise it. Your continued use of the platform after any
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policy update means you have read and accepted the revised terms.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.